Madelyn Alster

Madelyn oversees the day to day account management, event coordination, partnership development, media relations and campaign strategy for a variety of hospitality accounts from luxury brands to historic grand dame properties and boutique lifestyle hotels.  Applying her degree in Hospitality Management, Madelyn began her career with The Ritz-Carlton Hotel Company holding on-property PR positions at The Ritz-Carlton, Westchester and as a member of the global brand PR team. She likes to say that her leadership skills come from years as a summer camp counselor, but it’s her extensive luxury hospitality training, passion for hotels and great customer service that fosters her ability to achieve strategic and quality results for her clients.  Since reading Danny Meyer’s Setting the Table in a college hospitality course, she’s read it multiple times and lives by the idea that “business, like life, is all about how you make people feel. It’s that simple, and it’s that hard.”

“Growing up, my favorite part of any vacation was the hotel. Perhaps that was fortuitous, as I went on to study hospitality management and sociology at Syracuse University, which was the best decision I ever made. I fell in love with learning about human experiences and particularly appreciated the fact that being kind to people and creating positive interactions with each other was at the forefront of the hospitality industry.”

“Food is the greatest connector of people and cultures. I didn’t travel far and wide until I began working in PR. I am a homebody through and through. But I have developed a love for exploration since having the opportunity to visit countries and cities I never thought I’d see. Trying as much of the local cuisine is the best way to get to know – and fall in love with – a new place and its culture. One bite of a dish I tried on a past trip can transport me there in seconds.”

“I am always ready for a dance party. Truly, I am at my happiest in social settings (and if my dog is part of that setting, even better). My friends would describe me as the life of the party and while there’s a lot of pressure associated with that sometimes, nothing makes me happier than making others happy.”